Product Owner/Business Analyst

Candidate profile details:

• Degree/Level of Education: Undergraduate degree in Business or related
• Certifications Required: No
• Years of Overall Experience: 5-7 years of experience
• How will performance be measured: project deliverables, targets achieved, meeting timelines/deadlines.

Summary of the role:

• Typical Day-to-Day Responsibilities : check below in detail
• How much time is being spent in meetings: 3 hours a day!
• Who are they interacting with (internal/external) Both
• Will the contractor have access to any customer data? YES!

Must Have Hard Skills:

• 5-7 years of experience banking/ financial
• Prior experience using Scrum/Kanban project management frameworks: 5-7 years
• JIRA and Confluence: 5-7 years

Soft skills:

• Strong Communication skills- communicating with stakeholders at all levels
• Strong organizational skills
• Leadership mindset- leading the pod

Nice-to-have:

• Understanding of Architectural Design
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Interview process:

• 1-2 rounds of interview; panel interview if only one round: virtual camera on! (30-45 min)

Job Description Summary:

• Responsible for ensuring that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments.
• This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback.
• Additional responsibilities include considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Customer:

• Partner with management to support the delivery of a product vision
• In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
• Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
• Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
• Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
• Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
• Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
• Manage delivery initiatives and oversee development team (pod) backlogs
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Responsible for defect management and prioritization

Shareholder:

• Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
• Ensure on-going strategic alignment with senior management, providing feedback as appropriate
• Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
• Lead the submission and discussion on the Quarterly Business Review, with respect to their product
• Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
• Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
• Actively coordinate and engage in risk, quality and/or business testing management
• Empowered to make product delivery decisions, escalating to senior management as appropriate
• Actively communicate to business, technology and senior management regarding product changes and backlog priorities
• Single point of escalation for development team, providing guidance and decisioning as needed
• Work cohesively with peers to reinforce Agile processes
• Compile performance metrics and share with relevant stakeholders
• Define the OKRs in partnership with numerous stakeholders across the organization
• Protect the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee / team:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Breadth & depth:

• Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices
• Integrate knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Lead and integrate cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity
• Solve or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Use sophisticated analytical thought to exercise judgement and identify solutions
• Impact the achievement of sub-function or business line objectives within the area they are accountable for
• Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Work autonomously as the lead and guide others within area of expertise
• Typically reports into a Product Group Owner

Please note:

• AI is not used to screen, assess, or select candidates.
• This role reflects an existing vacancy at the time of posting.