Story Behind the Need:

• Business group: GBM Onboarding team oversees the onboarding of new clients to Client with a team functioning internally.
• Project: This team’s volumes have grown by an average of 183% and require additional support with their day to day operations. These contractors will be experienced in KYC coming in at level 6 to be able to support QC’ing the files and supporting all high risk clients to ensure we have oversight over risk and meet SLA’s of the 2025 growth.

Candidate Value Proposition:

• The successful candidate will have the opportunity to work on a high visibility to project, working closely with multiple Client departments, including an international team.

Typical Day in Role:

• Refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in accordance with firm`s policies, standards, and procedures.
• Conduct QC check on data and documentation prepared.
• Interacting with bankers and relationship managers to obtain required information.
• Conduct follow up with internal partners to ensure timely actions on those cases that require their input.
• Update firm systems and databases with information / documentation obtained from clients.
• Handle inquiries and ad hoc requests from internal clients including Compliance where required.
• Produce high quality error free work independently on a timely basis with at expected throughput rates.
• Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner.
• Respond to change e.g. regulation change, new business and/or technology projects.
• Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risks.

Candidate Requirements/Must Have Skills:

• 1-2 years in KYC or QC (Quality Control)
• Prior Financial Institution Experience
• Experience with Fenergo

Nice-To-Have Skills:

• Prior experience working with Corporate Clients
• Prior experience with screening clients and assessing risk

Soft Skills:

• Strong written and verbal communications
• Collaborative skills
• A team player

Best vs Average:

• The ideal candidate would have experience with KYC and working with corporate clients

Degrees or certifications:

• Bachelor’s degree in related field

Candidate Review & Selection:

• Structure and Format: Two rounds Virtual