Business System Analyst

Business System Analyst

ProViso Consulting

Story Behind the Need:
• Business group: the Talent & Core HR in globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensuring all activities conducted are compliant with governing regulations, internal policies and procedures.
• Project: The successful candidate would be ulitilizing SAP SuccessFactors Performance & Goals Management to address requirements from bank’s Managers, ensuring changes are implemented and consistent with business requirements

Candidate Value Proposition:
• The successful candidate would get to work with a dynamic and integral team with bank. This role would have networking opportunities and exposure to multiple teams throughout the bank.

Typical Day in Role:
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships.
• Provide highly specialized technical leadership in the analysis, design, development, and support of cost-effective online HR management and decision support systems, within SuccessFactors and other Talent applications.
• The incumbent is responsible for the resolution of complex business problems and must work under tight deadlines, conflicting priorities and changing requirements. This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units globally (utilizing Agile methodologies where applicable).
• Independently resolve complex, multi-faceted problems to meet the business needs, by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions. This includes conducting research and analysis, participate in defining business requirements and processes, participating in the reengineering of the HR business process and liaising with the users.
• Manage multiple small HR technology projects and/or manage specific sections of large projects to implement technology solutions for HR business problems. This involves planning and scheduling resources, developing detailed project plans and monitoring progress against planned objectives.
• Participate in the SuccessFactors systems implementation process by interpreting business requirements into systems analysis, technical specification, documenting detailed reporting requirements, configuration of HR vendor software and providing post-implementation support.
• Participate in the review of Quality Assurance (QA) test strategies for assigned projects/initiatives to ensure the planned testing is comprehensive and consistent with the business requirements. Support QA testing by analyzing defects to provide clarification of technical specifications and defect resolution.
• Continually acquire and enhance knowledge of the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with client’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Candidate Requirements/Must Have Skills:
• 5-7 years experience as BA -preferably in an IT environment
• 3-5 years combined SAP SuccessFactors configuration lead experience in SuccessFactors Talent Management
• Demonstrable experience in configuring, managing and optimizing SAP SuccessFactors.
• SAP SuccessFactors certification (SAP SuccessFactors Performance & Goals Management, Succession Management certification preferred)
• Working knowledge of HR business process.

Nice-To-Have Skills:
• Spanish would be an asset

Soft Skills:
• Creative, self-starting, results oriented and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems.
• Proven interpersonal, communication and negotiation skills in order to build consensus and obtain cooperation from both users and senior management. These skills, along with the incumbent’s good time management and organizational skills, will allow the incumbent to effectively manage small projects while planning and scheduling resources within those projects to optimize productivity.

Best vs. Average Candidate:
• The ideal candidate would have a very good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real time analytical and formal modelling tools and keep current with rapidly changing technology.

Degrees or certifications:
• Bachelor’s degree

Candidate Review & Selection:
• 2 Rounds of interview, one with member of the team and HR and the 2nd with HM and director. Both would be virtual and about 1 hour in duration. They would focus on the must have skills and candidates at bare minimum should be able to speak to their experience with SAP SuccessFactors

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