Business Systems Analyst – JIRA & SQL

Business Systems Analyst – JIRA & SQL

ProViso Consulting

Story Behind the Need

• Business group: Enterprise Digital Banking Technology -– Team for Caribbean that works on digital side for online and mobile banking, and provide digital flows to the customer to conduct online banking – platform maintained by this team for Caribbean countries


• 1 candidate for Breeze Project: Revamping online banking platform for the Caribbean – an existing platform called LEAP is being replaced by Breeze – it will be used by 7 countries in the Caribbean and Panama; BA will be gathering requirements, working closely with Product Team for enhancements that need to be made to the Platform
• 1 candidate for DC Services (DC SVCS): Microservices layer used in both mobile and online banking channels; BA will help run the team in terms of gathering and handling requirements from various internal CCAU scrum teams

Candidate Value Proposition:

• The successful candidates will have the opportunity to work for one of the big 5 Canadian Banks that has won many Digital Banking awards, and with a diverse and international team across the Caribbean, India, Canada, and Chile.

Typical Day in Role:

• The business analyst on CCAU Engineering team is a bridge between multiple parties including Product, Design, Delivery, Engineering teams and our Technology partners, responsible for delivering exciting products in CCAU DF.
• Works with key stakeholders within all business functions to align technology solutions with business strategies – interacting with Product, Design, Front-end and Back-end Teams
• Gathers requirements from business units and translates those to programmers and developers
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
• Works with senior managers to estimate projects in terms of timelines and costs

Candidate Requirements/Must Have Skills:

• 5+ years of experience as a Business Systems Analyst in a challenging IT system solution agile environment
• 5+ years’ experience working with internal and external development teams (SMEs, developers, testers), product owners, UX designers
• 5+ years’ experience with Online (Web) & Mobile Apps (preferably Banking, FinTech), Microapps and Microservices architecture (all are required)
• 3+ years’ basic hands-on experience with
• Confluence
• MS Office suite, MS Project
• Postman
• Basic SQL

Nice-To-Have Skills:

• Technical background is an asset
• Prior FI / Banking experience preferred
• Prior work experience with client, preferably working in other teams within client Digital

Soft Skills Required:

• Strong presentation, facilitation, analysis, logical thinking and problem-solving skills
• Ability to work independently with focus on time management to meet deadlines
• Ability to simplify complex situations, and navigate ambiguity
• Ability to negotiate (able to express oneself clearly and concisely both verbally and in writing) effectively to manage coordination of complex activities
• Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, managers and subject matter experts
• Extensive experience with aligning stakeholders and communicating information that enables leaders, teams and stakeholders to have transparency on underlying issues and potential solutions in varying settings including workshops, small group sessions or one-on-one meetings
• Ability to hit the ground running


• Bachelor’s Degree or equivalent in Computer Science or any technical degree

Best VS. Average Candidate:

• Ideal candidate has worked/currently working with developers and testers day in and day out; prior experience estimating; experience developing features for online and mobile banking

Candidate Review & Selection:

• 1 round – 1 hour Video Interview with HM and Scrum Master
• Hiring Manager’s availability to interview: ASAP

Job Details



8 months



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