Story Behind the Need

• Business group: Global Event Marketing supports the execution of events and conferences for Client business lines.
• This position’s primary responsibility is to deliver finished assets in STOVA, including event apps, registration sites, microsites, surveys, and reporting. This position will also support event operations.
• These are highly visible events that involve clients, business partners and sometimes, executives.
• If you are a detail-oriented, highly organized, accountable, and growth-minded professional who demonstrates consideration and integrity in their work, then you might be the right fit for this team.

Candidate Value Proposition

• The successful candidate will have the opportunity to work in a dynamic and expanding sector of the banking industry, supporting events and managing registration activities across the organization.

Typical Day in Role:

• Registration Solutions:
o Developing and managing online event registration, event websites, event apps and surveys.
o Quality assuring assets for teammates before deploying.
o Building and distributing event communications, including invites, reminders, and confirmations.
o Ensuring data integrity within projects and while creating and delivering reports.
o Monitoring & managing the Client Events inbox and promptly responding to inquiries.
• Event Operations:
o Intermittently coordinating the purchase and shipment of event supplies and promotional items.
o Drafting and circulating meeting minutes, as required.
o Ordering and organizing event collateral, including name badges, table cards, event briefs, etc.
o Occasionally assisting with event set up, onsite execution, and tear down.
• Client Employees:
o Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
o Champion a high-performance environment and demonstrate a commitment to Client’s values: accountability, passion, integrity, and respect. Deliver results in accordance with Client’s behavioural competencies. Create an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
o Direct day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.
o Actively pursue effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.

Candidate Requirements/Must Have Skills:

• 1-2 years of experience in supporting events and building registration activities for large organizations
• 1-2 years of experience utilizing registrations tools such as Stova, Cvent or other Registration platforms

Nice-To-Have Skills:

• Knowledge in CSS and HTML, preferred.
• Communicating in French and/or Spanish is an asset.

Soft Skills Required:

• Good Relationship Management skills
• Good communication and problem-solving skills. Ability to effectively convey ideas to business partners
• Ability to learn and adapt to rapidly changing regulatory and business environments
• Able to work independently and with other staff across functional lines within the Bank
• An enquiring mind, excellent judgment, strategic thinking skills and attention to detail

Education:

• Post-secondary degree or diploma.

Best vs. Average Candidate

• The best candidate is someone who has previous registration experience with Stova and someone who has a positive attitude and demonstrates a willingness to quickly learn and adapt to new software and technologies.

Candidate Review & Selection:

• 2 Rounds:
o 1st round – 2 Hiring managers – 30 mins – MS Teams Video – The first 10 mins is for Introduction, role overview, and what they are looking for. The rest of the interview they will review candidates experience and knowledge based questions.
o 2nd round – 2 Hiring Managers, Director and team lead – 30 mins – Ms Teams Video – Ensure the right candidate is selected and fits the team culture.