Event Manager – Colleague & Customer Experience

Event Manager – Colleague & Customer Experience

ProViso Consulting

Summary of day to day responsibilities:

• Provide professional support in the design, development and execution of various internal/external events: meetings, roadshows, conferences, stakeholder events and programs for assigned business area(s) or function
• Plan and support the delivery of events organized and ensure alignment with business strategy and client brand
• Monitor and understand industry trends, identify issues and opportunities and provide recommended action to appropriate stakeholders, gather and integrate information and research to support the development of future events
• Ensure the client brand is incorporated and protected during the events organized
• Participate in evaluating the effectiveness of the planned event after execution; compile and analyse feedback from various internal and / other attendees and partners
• Provide functional / business level communications on event planning activities to ensure messages to stakeholders and /or internal / external partners are consistent, appropriate and aligned to business strategies and management direction
• Supports budget development and manages all aspects of expenditures for related events
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own business and/or functional area
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Conduct internal and external projects; support the development / delivery of presentations / communications to management or broader audience
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally


• Demonstrate passion for Colleague and Customer Experience excellence
• Experienced working event planning professional role providing specialized business services, advisory or processes / program support
• Requires experienced, conceptual and practical knowledge within in-person execution and knowledge of broader virtual execution
• Conducts event planning research and provide insights to drive recommendations/ solutions for event planning development for assigned area
• Strength and flexibility in adapting quickly to new or changing requirements, grasping new concepts, reflecting on and responding to lessons learned
• Effectively manage timelines and deliverables while proactively looking forward to identifying barriers, roadblocks or other unforeseen circumstances to ensure you deliver on time
• Good judgment, understanding when to escalate and what to resolve on your own, always bringing forward recommendations for possible resolution
• Strong relationship building skills, with a superior ability to make things happened with the use of positive influence to deliver on projects
• Highly motivated self-starter who is a creative, outside-the-box thinker
• Excellent written and verbal communication skills with strong attention to detail

Education and Accreditation:

• University degree in Business or related degree is preferred

Must have:

• 5+ years related experience

Nice To Have:

• Bilingualism (English/French) would be an asset
• Understanding of the Insurance business would be an asset
• Corporate event planning – highly desired

Job Details



9 Months



Latest Blogs

© 2020 ProViso Consulting - Toronto Recruitment and Staffing Agency

Send this to a friend