Operations Analyst – Sophis & ISM

Operations Analyst – Sophis & ISM

ProViso Consulting

Best Vs Average Candidate:

• Candidate with strong equity derivative and has relevant securities certification

Story Behind the Need:

Global Equity Derivatives Operations Analyst I
• We are looking for an individual to join a high functioning institutional equities operations desk with the desire to develop innovative and strategic solutions.
• The candidate should have proven influencing, relationship management and client interaction skills. The team is directly involved with internal and external trade desks and clients.
• Overall drive is to drive business development, process enhancements and improve client service levels while reduce risk.

Department Overview:

• With offices located around the world, the strength of client Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of client Securities.
• The Global Equities Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within client Securities globally to mitigate risk for the Dealer and our clients.
• We are a global team responsible for managing operational risk to protect the accuracy and efficiency at every step the trade life cycle.
• The team is heavily involved in strategic initiatives and projects, business development and process improvements to optimize efficiency, enhance client service levels and reduce risk.


• Develop and maintain sound working relationships with our clients and internal groups to ensure a high level of service is provided on an ongoing basis.
• Overall accountability and governance of cash break investigations liaising with clients, correspondent banks, front office and other partners to resolve within procedural guidelines.
• Ensure all settlement issues are identified and resolved accordingly with the required guidelines.
• Provide a high level of customer service to our clients acting as a point of contact for all customer inquiries.
• Report and escalate all technology issues, client issues, Sales & Trading issues and failed trades to management accordingly.
• Assist with resolving operational issues by determining appropriate resolution and root cause analysis to ensure the Bank/clients are not exposed to any significant risk, penalty or loss

Must Have:

• Ideally 3-5 years of progressive experience within capital markets, preferably in an Operational space.
• Reconciliation experience with an understanding of accounting and balancing mindset
• End to end understanding of trade life cycle of equities and derivatives.
• Highly developed critical thinking and problem-solving skills along with an inquisitive mindset to question processes.
• Technical skills in automation including data analytics including tools such as VBA, Tableau, Alteryx, Python and UI Path.


• University or college degree in STEM related field

Nice to Have:

• Experience with Sophis and ISM considered an asset.
• Securities accreditation is an asset

Job Details



6 Months



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