QA/QC Test Analyst/Engineer – Salesforce CRM

QA/QC Test Analyst/Engineer – Salesforce CRM

ProViso Consulting

Story Behind the Need:

• Business group: The CRM Global Technology Applications team supporting Global Banking & Markets Wholesale clients.
• Project: Salesforce CRM technology has advanced since our last major update. The goal of the Salesforce project is to digitize, modernize our Salesforce instance by enhancing frequently used workflows, connecting with 3rd party data and integrating with other internal systems. You will be responsible for working with consultants and business stakeholders to analyze, verify existing workflow and identify gaps for enhancements, system integrations required. You will remove barriers throughout the project enabling the development and deployment of quality solutions that meet these requirements
• Reason for request: Project in need of active support for new initiatives

Candidate Value Proposition:

• The successful candidates will have the opportunity to progress into a BA/QA capacity role throughout the contract duration. Great opportunity for building experience and skillsets.
• Collaborative team environment that will be impacting multiple organizational lines within the Bank.
• Using various techniques and methodologies, the successful candidate will be exposed to new technology in an enterprise environment

Typical Day in Role/Responsibilities:

• Execute comprehensive test strategies and plans to ensure application meets functional requirements.
• Work closely with Business Analysts and business teams to understand business needs, conduct gap analysis and requirements assessments as needed. Partner with Architecture on understanding the design and integrations.
• Create impact analysis document.
• Working with the scrum team to scope and estimate work.
• Collaborate with developers, stakeholders to identify and resolve defects.
• Design test sets and automate where possible, including functional and non-functional testing, regression testing as well as performance testing.
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing, and maintaining Test Artifacts Continuously improve testing process, methods and drive adoption of best practices and standards
• Support the solution in production (as needed)
• Effectively communicate with technical and non-technical audiences
• Coach and train end users (as needed).
• Participate and run SCRUM Meetings (as needed)

Candidate Requirements/Must Have Skills:

• 8+ years’ experience as a Quality Engineer
• 2+ years’ recent experience with Salesforce CRM
• Recent experience writing intermediate SQL queries

Nice-To-Have Skills:

• Financial services experience is a plus
• Global Banking, Capital Markets experience is a plus

Soft Skills:

• Excellent communication skills to work across different business lines and with different users
• Strong ability to work under pressure
• A ‘go getter’ personalities who can solve problems and think outside the box

Best vs average:

• The ideal candidate will have very strong Salesforce experience. They would be a strong in Testing methodologies, who has significant experience with integration and enterprise level deliveries.

Degrees or certifications:

• Bachelor’s degree in a technical field (logical reasoning) such as computer science, computer engineering or related field. If not from a technical field, please ensure they have sufficient experience in similar roles supporting integration.
• Salesforce Certifications – Salesforce Admin is a plus

Structure and Format:

• 1st round: Video interview, panel discussion (technical and behavioral), 45-60mins
• 2nd round: Interview with Director (as needed), 30 mins

Additional Notes:

• This is not a people management role, we are seeking a Salesforce Technical QA
• Lead title is not required so long as scope of work in recent roles matches level of request.

Job Details



6 months



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