User Experience (UX) Writer

User Experience (UX) Writer

ProViso Consulting

Role Summary:

As a User Experience (UX) writer, you are a key member of the design team. You’re a great story teller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centred Design methodologies are second nature to you.

Key Responsibilities:

• Collaborates closely with designers to craft seamless customer experiences
• Writes clear, accurate and compelling user interface copy
• Collaborates with project partners and DCX Experience Strategy team to determine the business objectives that drive content strategy
• Makes recommendations on user requirements for projects and contributes to project scoping and planning
• Obtains competitive experience evaluations and customer data and establishes benchmarks for content
• Develops and documents content creation governance and workflow as well as style, tone and vice guidelines, including recommendations around brand vision
• Presents content concepts in collaboration with designers
• Writers and designs in accordance with Client’s design system
• Contributes to the development of the Digital Customer Experience team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

Must haves:

• 4-7+ yrs exp. as a User Experience (UX) Writer Unix (NOT Marketing writers, or Branding)
• 2+ yrs exp. in Product Design or creating of digital experiences
• Familiar with both Public site & Secure site User Experience copy writing
• Exp. in a design-related discipline (i.e. Industrial, User-centred, Visual, Design strategy, Design mgt., Human factors, Psychology, Human-computer interaction, etc.)
• Expert writing, editing & proofreading skills
• Exp. writing for online required, kiosk, Voice & audio User Interface writing
• Understand interactive design,usability principles & how content strategy/creation contributes to user exp.
• Understand User-centred design & related design disciplines (i.e. Exp. Strategy, Visual design, UX writing, Design research, Interaction design)
• Strong portfolio demonstrating a range of User exp. (UX) writing abilities
• Degree in writing or design
• Provide writing samples (portfolio) during interview

Nice to Haves:

• Exp. with financial site knowledge
• Script writing & Video production
• Content strategy
• Knowledge of online marketing, advertising & other interactive experiences

Additional skills:

• A passion for great experience design
• Proficiency in adapting processes to meet project needs
• Willingness to collaborate
• Self-motivated, flexible, organized and accountable

Job Details

4699

Contract

6 Months

Toronto

 





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