UX Writer

UX Writer

ProViso Consulting


As a UX writer, you are a key member of the design team. You’re a great story teller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centred Design methodologies are second nature to you. If this sounds like you we want to hear from you.

Key Responsibilities:

• Collaborates closely with designers to craft seamless customer experiences
• Writes clear, accurate and compelling user interface copy
• Collaborates with project partners and DCX Experience Strategy team to determine the business objectives that drive content strategy
• Makes recommendations on user requirements for projects and contributes to project scoping and planning
• Obtains competitive experience evaluations and customer data and establishes benchmarks for content
• Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Presents content concepts in collaboration with designers
• Writers and designs in accordance with Client’s design system
• Contributes to the development of the Digital Customer Experience team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation


• Degree in writing or design – Must have
• Experience in a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing – Must
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
• A passion for great experience design
• 4-7 years of experience, with a minimum of 2 years in product design or creating of digital experiences – Must
• Proficiency in adapting processes to meet project needs
• Willingness to collaborate
• Self-motivated, flexible, organized and accountable
• Good understanding of user-centred design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design) – Must
• Strong portfolio demonstrating a range of UX writing abilities

Nice to Have

• Script writing and video production
• Content strategy
• Knowledge of online marketing, advertising and other interactive experiences

Job Details



6 Months



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