Vendor Manager – Cloud Vendor

Vendor Manager – Cloud Vendor

ProViso Consulting

Summary Of Day To Day Responsibilities:

• Support ITS Cloud portfolio
• The Infrastructure Technology Solution (ITS) Cloud Vendor Portfolio team will bring a ‘One-client’ approach to managing our Cloud Infrastructure Technology vendors. Reporting to the Senior Vendor Manager, ITS Cloud Vendor Portfolio, the successful candidate will drive best in class vendor management and governance through all stages of the agreement lifecycle, in alignment with relevant client frameworks/methodologies and in support of business and enterprise objectives.

Key responsibilities include, but are not limited to:

• Manage multiple vendor relationships for the ITS Cloud Vendor Portfolio supporting the business’ strategic goals and objectives
• Drive new engagements and contract renewals to completion by working with internal partners (Legal, Sourcing, Contracts, TPRM, Risk Partners) and business partners to ensure contracts and agreements maximize value, meet business objectives, regulatory requirements, mitigate risks and meet the client policies and standards; coordinate Expense Approval processes
• Facilitate all phases of the Third Party Risk Management Lifecycle, and ensure compliance with TPRM Policy, Standard and Framework
• Accountable and responsible for timely completion of Third-Party Inherent Risk Assessments for new/changing third party relationships and other required assessments and deliverables, including review/approval from key stakeholders
• Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routines
• Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans on non-performing metrics or issues
• Accountable for the quality of advice and support provided to the business and achievement of the lines of business overall objectives in relation to the vendor
• Collect/Review/Assess audit documentations (i.e. SSAE16, SOC I/II, SIG) as required and determine next steps for remediation of gaps
• Ensure organized storage of evidence of all activities for audit readiness
• Ensure timely response to and satisfactory results for Internal and External audit requests
• Support invoice processing where applicable; may include billing, invoicing, rebates, performance/penalty adjustments and internal charge backs, where appropriate
• Monitor vendor spend (costs), proactively identify opportunities to improve cost effectiveness and trends against budget forecasts • Ensure strong understanding of the Bank’s vendor management tools including SAP Ariba and Coupa Risk
• Work closely and effectively with assigned business partners to ensure their requirements are met Job Requirements
• Strong communicator with excellent oral, written and presentation skills with the ability to build effective relationships with internal and external stakeholders Internal
• Previous Vendor Management experience and/or working with third parties
• Good working knowledge of sourcing process and methodology
• Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness
• Strong organization and time management skills
• Ability to work in a fast-paced environment managing multiple priorities while meeting deadlines
• Ability to multitask and manage competing priorities effectively
• Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint
• Passionate for technology, understand market / industry trends and issues for IT infrastructure
• Exposure to IT infrastructure, service delivery and IaaS/PaaS/SaaS would be an asset
• Knowledge of SAP Ariba, EREQ/Coupa and Account Payable processes to support all vendor lifecycle activities considered an asset.

Must have:

• Excellent communication skills (with internal and external stakeholders)
• MS Office
• Vendor Management experience

Nice to have:

• Ariba
• Previous client experience

Job Details



10 Months



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